Privacy & policy

1. Introduction

At Prime UP Institute (“we”, “our”, or “the Institute”), your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Who We Are

Prime UP Institute
Abu Dhabi, United Arab Emirates
Email: hello@primeup.ae
Phone: +971 2 551 9419 / +971 50 715 6390
Website: https://primeup.ae

3. Information We Collect

We may collect personal information from you when you interact with us, including:

• Name and contact details (email, phone number, address)
• Information related to course registration or inquiries
• Payment and billing details (if applicable)
• Information collected through cookies and analytics tools

4. How We Use Your Information

• To provide and manage our educational and training services
• To communicate with you about your registration, courses, and updates
• To improve our website, services, and user experience
• To comply with legal obligations
• To send marketing or promotional messages (only if you consent)

5. Cookies and Tracking

Our website may use cookies to enhance your experience, analyze traffic, and improve functionality.
You can choose to disable cookies in your browser settings, but some features may not work properly.

6. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data
against unauthorized access, alteration, disclosure, or destruction.
However, please note that no online platform can be completely secure.

7. Data Sharing

We do not sell or rent your personal information. We may share it with:

• Authorized service providers (e.g., payment processors, IT support)
• Government or regulatory bodies, when required by law
• Partners or affiliates assisting in delivering our educational services

8. Your Rights

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data, where legally permissible
• Withdraw consent for marketing communications

9. International Data Transfers

If we transfer your data outside the UAE, we ensure appropriate safeguards
are in place to protect it in accordance with this Privacy Policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

For any questions, requests, or complaints regarding your personal information or this Privacy Policy,
please contact us:

📧 hello@primeup.ae
☎️ +971 2 551 9419 / +971 50 715 6390
📍 Abu Dhabi, UAE